G1 Four not connecting on MacBook Pro

Discussion in 'Zoom G1/G1X Four' started by Nustarter, Dec 15, 2021.

  1. Nustarter

    Nustarter New Member

    Hello,
    Total newbie, I have downloaded and installed Tonelib, have set permission so I can open program to use.
    I connect via usb cable, all seems good, G1 four illuminates showing me the version etc, then, the circle just keeps rotating saying waiting for device to connect.
    Have tried unplugging, plugging back in, but still the same
    Any advice would be very welcome please. 3243D221-8C8D-4D7D-B7BA-E6518BF1815D.jpeg
     
  2. Greum

    Greum Member

    It seems to be a common problem. The usual cause is the USB cable. Some cables are only meant for charging and are not made for data transfer.
     
  3. Nustarter

    Nustarter New Member

    Many thanks,
    I will get a proper data cable, it’s micro usb ?
     
    Greum likes this.
  4. Greum

    Greum Member

    According to the manual it's USB micro-B
     
  5. Nustarter

    Nustarter New Member

    Many thanks
    A pity they don’t supply one with the pedal
     
    Greum likes this.
  6. Greum

    Greum Member

    Yes, that would be helpful!
     
  7. Nustarter

    Nustarter New Member

    Quick update, bought a decent cable worked first time
    Now, will try to get the shadows sound
     
  8. Jhi Bernal

    Jhi Bernal New Member

    hi!! could I know what exactly is the cable that you're using for you to access ToneLib? Thankss
     
  9. Greum

    Greum Member

    You should find any decent data cable will be good enough, just not a charging cable.