I have a somewhat strange problem. When I go to a patch (ToneLib zoom -> Online patches -> find a patch) I get the bottom black bar that shows my device is connected. I can do the "sound check" to temporarily put the patch on the device and the name of patch shows on the zoom and I can play it. But the Load to device button doesn't work. It seems it's doing something, but the patch is not transferred to the device. The device still shows the old patch, or empty. I have tried emptying the patch on the device first, but it still doesn't work. I seem to recall having this problem when I first bought the device and then I figured out a way around it, but I don't remember what I did to make it work. Am I doing something wrong, or is this a bug?