Please, need help. I'm having some trouble with the app. Sometimes I'm receiving an error message in the tool: Checking Device Error Unable to get an identity response from the "Check" I have to close and try again. On another occasions, I do not receive any error message but I'm unable to use the tool. I can see the patches, effects chain section and device effects but the tool freezes and, if I click anywhere in the tool, it gets a grey layer over it. I think that means the tool already crashed. I can only close it. I'm connecting a G1Xon pedal and already verified the firmware version is 1.21. ToneLib Zoom app version is 3.8.5 My PC: Windows 10 Pro, 32 bit This is the error message: The grey layer: Never been able to use the tool.
Hey, just had the same issue with a brand new MS70cdr; in my case a another application was actually connected to the pedal and was using the midi port used by the Tonelib to communicate with the pedal (actually it was this https://g200kg.github.io/zoom-ms-utility/) Once closed everything worked like a charm...