G1 Four not connecting to Zoom Guitar Lab

Discussion in 'General discussion' started by Danny Hector, Jan 3, 2020.

  1. Danny Hector

    Danny Hector New Member

    Hi all,

    I bought a Zoom G1 Four yesterday and I can't get it to connect to Zoom Guitar Lab.
    The USB cable seems to be working fine because:
    1. I see Zoom in my laptop's device manager
    2. I upgrade the firmware successfully to v2
    3. ToneLib Zoom works just fine, no problems at all
    When I open Zoom Guitar Lab, I get 'no device found'. Don't get me wrong, I'm not complaining because I was going to use ToneLib anyway, it's just strange.

    Anyone who has experienced the same issue?
     
  2. Boscorelli

    Boscorelli Member

    I would uninstall Guitar Lab and then reinstall it.
     
  3. Danny Hector

    Danny Hector New Member

    Already have. As a matter of fact, I even tried the previous version just in case there is something wrong with the latest.
    So I installed Guitar Lab 5, didn't work, uninstalled and tried again, nothing. Installed Guitar Lab 4, still nothing. Now I have version 5 again and waiting to see if I figure out what's wrong.
     
  4. Boscorelli

    Boscorelli Member

    Strange? You were able to upgrade the firmware with Zoom software, so the driver is working. Otherwise, I'd say the driver is bad?!

    Do you have more than one USB port on your PC? Try disconnecting the G1Four from the PC. Start up Guitar Lab. Now connect the USB cable to a different port. It should reload the driver.
     
  5. Danny Hector

    Danny Hector New Member

    I had tried another USB port with no luck. Tried the third port, still the same BUT...

    I completely uninstalled the Zoom device from 'Sound, games and other devices' under my Device Manager, opened Zoom Lab before plugging it again and that seemed to do the trick.

    It's working now
     
  6. Boscorelli

    Boscorelli Member

    Glad it is working! :)

    Since you have a G1Four, could you do me a favor? There is an existing thread that I'd like to know if you have the answer. https://tonelib.net/forums/threads/zoom-guitar-lab-5-0.6072/

    Could you do this:
    Download the Champagne *.zptc patch from https://guitarpatches.com/patches.php?unit=G1FOUR
    Install it using Zoom Guitar Lab (Drag & Drop it into an empty slot in the Patches window).
    See if it works on your G1Four.
    If it works, close Zoom Guitar Lab, and open Tonelib.
    SAVE it in Tonelib format (*.zg1f).
    Upload the new *.zg1f here at the Tonelib website.

    After that we SHOULD be able to load the *.zg1f file onto a G1XFour.
     
  7. Danny Hector

    Danny Hector New Member

    There are two patches, Champagne and Champagne Reup. Both work for me.
    I will upload both to the other thread.
    Glad I could help!
     
  8. Milan Kouthoofd

    Milan Kouthoofd New Member

    Hi,
    I've got a little extra info for the newbies out there (myself included).

    I ran into a problem regarding the Zoom Guitar Lab software. My device, Zoom G1 Four did not get recognised when plugged into the computer. Did several checks, tried uninstalling, reinstalling, repairing the driver, different USB ports but none worked.

    The problem I had was a fairly simple one, the cable.
    Make sure you use a USB cable which is able to deliver the power required for the device to turn on but more inportantly, transfer data.
    In my case the cable wasn't well suited to transfer data.

    Everything works as it should and I'm able to have a go at the software.
    That being said, have fun ;)
     
  9. AxeI

    AxeI New Member

    "Make sure you use a USB cable which is able to deliver the power required for the device to turn on but more inportantly, transfer data.
    In my case the cable wasn't well suited to transfer data."
    This was the solution for me.
    Thank you